/ TEAM
Founder, Marshal
Kurt is the CEO of Marshal, the Managed Agent Operations company that designs, deploys, and operates AI agents as critical infrastructure for founder-led businesses.
AI agents for business get sold as a shopping problem, and the whole market is arranged to keep it that way: ranked listicles, best-of grids, a leaderboard of tools. That framing hides the actual...
> An AI agent implementation playbook is the ordered sequence that moves an agent from a chosen use case to trusted, unsupervised production. Its seven stages (scope, score, design, build, evaluate,...
> An AI agent risk assessment framework scores a single agent workflow on five factors (autonomy, reversibility, data sensitivity, customer impact, and auditability) to decide how much oversight it...
> AI agent security is the practice of capping what a deployed agent, and anyone who hijacks it, can do to the systems and data it touches. The agent's defining flaw, that it cannot tell data from...
> An AI agent governance framework is the set of runtime controls (scoped permissions, approval gates, exception queues, human review, audit trails, and a kill switch) plus the single accountable...
> An AI agent ROI measurement framework separates an agent's return into four classes (cost avoidance, capacity creation, risk and quality, and revenue lift) and measures each one on the clock it...
> AI agent performance metrics are the numbers a business tracks to confirm a deployed AI agent does its job correctly, safely, affordably, and fast enough to matter. Marshal sorts them into five...
> AI agent evaluation is the testing discipline that decides whether an agent can be trusted to own a business workflow. It runs on three surfaces: reliability (does the agent complete the job),...
> Choosing the right AI agent use case means passing each candidate workflow through three gates in order: value (is the job worth owning), risk (can the business afford the worst day), and...
> AI agent use cases are business workflows an agent can own end to end, and they sort by function: sales, marketing, customer service, finance and admin, HR, and IT operations. A use case is real...
Work at machine speed with agents on the job.